here is another experience about the unbelievable lenovo service
attitude=ineptitude.
in october 2009, i purchased two high-end
W500s (at about 3.000 euro a piece) with vista ultimate 64bit. i
purchased the laptops "ready for windows 7" and they came complete with
the windows 7 ultimate 64 bit upgrade option.
right from the
beginning, the video driver occasionally crashed. the screen froze for a
few seconds, then the driver restarted and a bubble said something like
"the amd driver has crashed and was restarted".
since the
problem occurred rare enough to bother me, i was willing to live with it
and had good hopes that windows 7 would heal everything.
well,
guess what. the problem is much more severe and frequent now under
windows 7.
internet explorer is totally unusable. it crashes
about twice a minute. i am using firefox now which works fine.
anyway,
the problem is a big nuisance and i want to be rid of it. asking too
much from a 3000 euro computer?
the lenovo windows 7 pc-doctor
self test finds errors with the video memory, the non-local video memory
test fails.
and now comes the funny part. guess what lenovo
wants me to do to "help"?
they require me to make a fresh install
of windows vista in order to find the problem!!
Martin’s W500 troubles continue.. the video driver
attitude=ineptitude.
in october 2009, i purchased two high-end
W500s (at about 3.000 euro a piece) with vista ultimate 64bit. i
purchased the laptops "ready for windows 7" and they came complete with
the windows 7 ultimate 64 bit upgrade option.
right from the
beginning, the video driver occasionally crashed. the screen froze for a
few seconds, then the driver restarted and a bubble said something like
"the amd driver has crashed and was restarted".
since the
problem occurred rare enough to bother me, i was willing to live with it
and had good hopes that windows 7 would heal everything.
well,
guess what. the problem is much more severe and frequent now under
windows 7.
internet explorer is totally unusable. it crashes
about twice a minute. i am using firefox now which works fine.
anyway,
the problem is a big nuisance and i want to be rid of it. asking too
much from a 3000 euro computer?
the lenovo windows 7 pc-doctor
self test finds errors with the video memory, the non-local video memory
test fails.
and now comes the funny part. guess what lenovo
wants me to do to "help"?
they require me to make a fresh install
of windows vista in order to find the problem!!
is lenovo now
completely nuts???
cheerio,
martin