Have a tale to tell of a Lenovo 3000 N200 and the failure of Lenovo support to send a functioning rescue and recovery disk.

I suffered a blue screen of death, on the laptop which holds all my small business files. Not good, but made so much worse by the fact that this was a Lenovo laptop. The rescue and recovery sector, supposedly impervious to corruption, was corrupt, and inaccessible. F11 did nothing, and I was left with an expensive paperweight. Thanks to Backtraking and a bootable virus scan program, I was able to determine that my hard drive was fine, and access all my data for copying. Clearly, the problem was with the software, and all hardware was fine.
Unfortunately, I had to turn to Lenovo to send me the disks necessary for recovery to the original factory installed state. The initial order was placed, and paid for ($51.00) and I waited for 6 days to receive it. On the sixth day I called for a tracking number and was told that though it was in transit "now" a number wasn't available. I questioned that, and point blank asked if the order was just being placed. I explained that this was an important business computer, and that I needed those disks yesterday. I was assured that they were "on their way" and the tracking number would be available by the next morning. I was also told it was "Microsoft's fault". Yeah, right.
Next morning, the girl who answered told me I didn't have a tracking number because I had "just placed the order yesterday". I said no, I placed it a week ago. She argued with me, like I made that up, and told me it would be about 4 more business days, as the disks had to be "special ordered". I told her this was unacceptable, I wanted the disks, I paid for them, they were needed, and I wanted them NOW. Supervisor entered the line at that point. Promised to find out what was taking so long. That took him all day. Some "glitch" in the system, you see. Riiiight. I now had been blatantly lied to 3 times. Patience wearing very thin, I made it plain that if I did not receive the disks by the following Monday, I would cancel the order. Voila, I received the disks. However, the first disk, which boots the next 6 (yes, 7 disks, kid you not) didn't even go to the first screen and came back with a "bad media" error. I called, and they tried to get me to send my computer in (out of warranty, nets them big bucks). I told them I knew I had only software issues, and therefore would not fall for this BS. They sent out another set of disks. The second set, although going through all 7 disks this time and making it look good, did not restore my computer, and did not reinstall Windows. Tried it twice, which took approximately 6 hours. Ended up with an error that one of the recovery files is corrupt. I have had enough. I will redo this hard drive with whatever version of windows I have laying around, give this piece of crapola to my nine year old for his games, and buy myself anything but Lenovo. Low quality product, incompetent customer service and shady attempts to get me to send it in for expensive "cures" I don't need? These lies and games I do not have time for. Lenovo sucks.