Konrad’s Lenovo Experience

Konrad e-mailed me his Lenovo experience, it appears in its entirety below:

I just came across this site and I just wanted to express my
frustration with Lenovo as well. I have a T61 thinkpad and I can't
believe how it's given me so much problems. What initially started as a
random shutdown when running graphics intensive programs. When I first
called Lenovo support they had the audacity to tell me, "hmm I've never
heard of anyone having this problem before." The funny thing is when I
took a look on the Lenovo forums page they have an 800 posts long
thread detailing the exact problem

http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&message.id=35071

Subsequently after I sent it to a depot to be fixed, the problem
has grown into a hard drive crash and subsequent replacement, an
unresolved first issue – as the random shut downs werestill occurring.
And now the service depot doesn't want to fix it anymore calling it a
'billable issue.

I had a Dell Inspiron laptop prior to this for 2 1/2 years without
any problems except for a battery getting old… so for my Lenovo
laptop to last me 9 months… I don't know… just so frustrated.

Konrad

 Thanks Konrad!  What was your ultimate solution?  Did you stick with Lenovo or did you get another Dell?